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Office Depot Enhances Website with New Customer Review and Rating Feature from Bazaarvoice

Capability Enables Online Shoppers to Share Experiences and Opinions on New Products


Wednesday, January 23, 2008 9:12 am EST



Public Company Information:


DELRAY BEACH, Fla.--(BUSINESS WIRE)--Office Depot (NYSE:ODP), a leading global provider of office products and services, today announced the launch of a new product review and rating feature on that will allow customers to openly share product feedback in order to help each other make better purchasing decisions. The new product review and rating capability is being implemented by social commerce company, Bazaarvoice.

The feature enables customers who shop online to review, rate and share their thoughts on a wide variety of products, including computers, printers, office furniture, supplies, and consumer electronics. Office Depot will also use the direct customer feedback provided by reviewers as a guide to its own marketing and merchandising decisions.

Office Depot is dedicated to providing the right products and services to help customers take care of business and this new user-driven ratings service is a testament to the Companys customer centric philosophy, said Karim Hadchiti, Vice President of Global E-Commerce for Office Depot. Customer reviews and ratings not only help people make informed buying decisions, but also provide Office Depot with important feedback on what our customers want and need from the products they are using every day.

Reviews and ratings are seamlessly integrated within the product details page, and are available to anyone researching a product or making a purchase within 72 hours of postings.

Consumers are checking reviews online before purchasing in the store, and then going back online to share their experience with the products theyve purchased, said Brett Hurt, founder and CEO of Bazaarvoice. Were thrilled that Office Depot, one of the most respected retail brands in the world, has selected Bazaarvoice as a partner in this new type of multichannel shopping, and we look forward to working closely with Office Depot to extend the benefits of consumer-generated ratings and reviews to their entire customer base.

About Office Depot

Office Depot provides more office products and services to more customers in more countries than any other company.

Incorporated in 1986 and headquartered in Delray Beach, Fla., Office Depot has annual sales of approximately $15.5 billion, and employs approximately 52,000 associates around the world. Currently, the Company sells to customers directly or through affiliates in 43 countries.

Office Depot is a leader in every distribution channel -- from retail stores and contract delivery to catalogs and e-commerce. As of September 29, 2007, Office Depot had 1,212 retail stores in North America and another 384 stores, either company-owned, licensed or franchised, in other parts of the world. Office Depot serves a wide range of customers through a dedicated sales force, telephone account managers, direct mail offerings, and multiple web sites. With $4.8 billion in online sales during the last twelve months, the Company is also one of the worlds largest e-commerce retailers.

Office Depots common stock is listed on the New York Stock Exchange under the symbol ODP and is included in the S&P 500 Index. Additional press information can be found at:

About Bazaarvoice

Bazaarvoice offers outsourced technology, services, analytics, and expertise to help companies enhance the online shopping experience with social commerce applications that drive sales. Bazaarvoice Ratings & Reviews and Ask & Answer deliver immediate success by minimizing implementation risk and maximizing the strategic impact of user-generated review content through complete customization, deep integration, community management, advanced analytics, search engine optimization, and syndication across the Web and to offline channels.

Bazaarvoice was named to the 2007 Red Herring Global 100 and 2006 Red Herring Top 100 lists and received the 2006 ClickZ Marketing Innovation of the Year award. Bazaarvoice currently serves over 150 eCommerce leaders including Bass Pro Shops, Dell, Macys,, PETCO, QVC, Sears, and ZipRealty. The company has headquarters in Austin, TX and offices in London, UK. For more information, please visit the companys Web site at or email


Office Depot, Delray Beach
Jason Shockley, 561-438-0037
PR Agency for Bazaarvoice
Renee Newby, 757-651-6554